PAYMENT |
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SHIPPING |
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We calculate the shipping cost of your order based on the total weight of the items you place in your shopping cart (consideration for the shipping destination is also calculated). Min purchase the cart will process is $5.00 |
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RETURN |
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We understand that online customers are purchasing under somewhat blind conditions. Thereby, we allow returns for exchanges and store credits (for future use without expiration date) as follows. For exchange or store credit, less the original shipping cost:
Please note that any problems with the merchandise or order must be reported immediately, and returns must be postmarked within the time limit as stated above. It is important that the return package is postmarked within the specified time under ANY circumstances for proper credit (even if RMA# was not obtained due to holidays, internet failure, etc.) Saturday is counted as 1 day but Sunday is not counted. All merchandise must be returned in its ORIGINAL CONDITION, in its ORIGINAL PACKAGING. It is very important that the return items arrive in new, resalable condition, in original packaging to ensure full credit. The company reserves the right to refuse or impose 25% restocking fee on all unauthorized, late, damaged, and/or items missing labels. Returns sent after the allowed period of time will be refused, and, at the customers option shipped back at the customers expense. Exchanges are subject to the regular shipping rates as noted above... unless otherwise indicated. No returns are allowed for wholesale orders, custom orders, or any item that is indicated as:
Auction site transactions are non-returnable.... all sales are final. |
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All returns must be shipped to: |
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Electric Bluefish Productions Inc. DBA: Avalonbloom Att: Store Manager 20 Beck Road East Fallowfield Pennsylvania, USA 19320 |
Customer satisfaction is important to us. If you have any questions regarding our policy or have special circumstances, please contact us via Phone or E-mail before placing the order.